Product Questions

What Currency Are Your Prices?

All our prices are listed in US Dollars.

Will my item look exactly like the product images?

While every effort is made to represent our products accurately, please remember that our products are handmade to order.  Each Matcha & Ink product is unique, and this means your item may vary slightly from the product photos.

Also, please be aware that the color you see on your computer monitor will not exactly match the item you receive.   Each computer monitor is color calibrated differently. If you are concerned about this, please contact me to order a fabric swatch before placing your order.

The prints on most of our garments are printed onto white fabric.  When the material is overstretched, some white fibers may show through. On most body shapes, this will not be visible if the correct legging size is selected.  Also, our leggings with a dark background may have some of this white showing through around the seam of the waistband.  Please contact me if you have any questions or concerns about your order.

What is peachskin jersey?

Our loose tank top is made with a fabric known as peachskin jersey. Each type of peachskin jersey is slightly different, the version we use is an athletic quality polyester – spandex blend.

Where Can I Buy Matcha & Ink Products?

Our products are available exclusively online via this website or our Etsy store. 

What Size Leggings Should I Order?

Our leggings come in the following sizes:

Extra Small
Small
Medium
Large
Extra Large

Please see our size guide which can be found in each product listing & on our size guide page. It is essential you follow our measuring instructions & measurements before choosing your size

If you are unsure about which size to order, please contact me for assistance.

How Do I Care For My Item?

See our care instructions page.

Are the tops & leggings a matching set?

The answer to this is yes & no. Some products work as a set, but others do not due to fabric differences.

What does this mean?

Our yoga leggings, yoga capris, yoga shorts, fashion leggings & yoga crop tops are perfect to wear together as a matching set.

Our loose tank tops are printed on a different fabric & will not be exactly the same print colors as our leggings & yoga shorts. They can still be worn together, but expect some subtle differences in the print.

Where are Matcha & Ink products manufactured?

All our products are manufactured ethically in the US, Canada or Europe by a small business.

In most cases your product will be manufactured & shipped to you from the closest manufacturer to the delivery address, ensuring the fastest possible delivery of your item.

Shipping Questions

How Long Before My Item Is Shipped?

Matcha & Ink products are made to order.  This means you need to allow time for your item to be produced before shipping. Please see our production times below.

Production Times:

Leggings, shorts, crop tops: 2-7 business days (more than half of the orders are shipped in 3 days & 90% are shipped in 5 days).

Loose tank tops: 2-10 business days

Products with overnight shipping jump to the start of the production queue.

Will My Item Be Shipped With Tracking?

Most orders are shipped with tracking.

*Please note that international orders may be subject to duties, fees or taxes charged by the destination country &/or shipping company. Matcha & Ink are not responsible for these charges. For more information contact your local postal service. 

Expected Shipping Times

USA: 3-5 business days
Canada: 5-10 business days
Europe: 5-20 business days
Australia, New Zealand and Oceania: 5-20 business days
Asia Pacific: 5-20 business days
Latin America and the Caribbean: 5-20 business days
North Africa and the Middle East: 5-20 business days

If fast (expedited or priority) shipping is required, please select that paid option at checkout – if that option is not available at your location please contact me for a quote.

The times above are estimates only.  Orders shipped in peak shopping times will take longer.  We can’t be responsible for delays in shipping as the delay is most often caused by customs in your country.

Do We Offer Expedited Shipping?

If fast (expedited or priority) shipping is required, please select that paid option at checkout,  if that option is not available at your location please contact me for a quote.

*Please note that international orders may be subject to duties, fees or taxes charged by the destination country/ & or shipping company. Matcha & Ink are not responsible for these charges. For more information contact your local postal service. 

How Much Does Shipping Cost?

Shipping is free to most non-European countries.

*Please note that international orders may be subject to duties, fees or taxes charged by the destination country &/or shipping company. Matcha & Ink are not responsible for these charges. For more information contact your local postal service.

Do We Offer Worldwide Shipping?

Yes, we ship worldwide.

*Please note that international orders may be subject to duties, fees or taxes charged by the destination country &/or shipping company. Matcha & Ink are not responsible for these charges. For more information contact your local postal service. 

Return, Exchange & Cancellation Questions

How Do I Cancel My Order?

Please contact me within 2 hours of placing your order through our website. After this time production on your item will have started & we are unable to accept cancellations.

Can I Exchange My Item?

We don’t offer exchanges but do accept returns. Please see our refund & return policy and contact me if you have any questions.

How Do I Return An Item?

We accept returns for faulty items & asses other returns on a case by case basis, if you would like to return your item, please contact me.

Please see our size charts – our products are made to order which is why we cannot accept size exchanges.

Please see our full return & refund policy and contact me if you have any questions.